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Coordinate onboarding, workshops, events, service delivery, timelines, and client communications across accounts. Support account managers by identifying users, arranging product demos, preparing contracts, maintaining CRM records, tracking milestones, and preparing reporting packs. The role helps ensure consistent client experiences and drive subscription product adoption across energy-sector clients.

Lead business development and commercial growth across China and APAC, managing high-value prospects and clients, complex sales processes, proposals, negotiations, and C-suite relationships. Use Salesforce to manage sales stages, represent Aurora’s energy research, data, and software offerings, and contribute to product development. Occasional deals may span North America and EMEA.

Coordinate client workshops, onboarding, events, delivery timelines, and service milestones across internal teams and accounts. Maintain client communication, CRM records, reporting packs, and delivery tracking. Identify users and coordinate product demonstrations to drive adoption, while supporting contracts for expansion opportunities without owning renewals, negotiations, or account strategy. The role requires strong organization, communication, follow-through, adaptability, English and Spanish fluency, and interest in energy markets.

Coordinate onboarding, workshops, and delivery for subscription products; act as central liaison between clients and internal teams; track milestones, maintain CRM records, support demos and reporting, and help drive product adoption.

Lead advisory engagements on the energy transition: manage junior staff, design and run quantitative analyses with modelling teams, monitor policy and market developments, present insights to clients, and contribute to product development and business growth.

Build and own high-uptime data platforms serving 100TB–1PB of power-grid modeling data. Develop tools for engineers, modelers, and analysts; contribute to distributed systems, scheduling, streaming, storage, and compute infrastructure; and help shape the Data Platforms team’s technical direction, culture, and practices.

Lead Central Europe product strategy and roadmap for Aurora's energy analytics platform. Prioritise features, maintain backlog, define UI and modelling requirements, collaborate with engineering, modelling, research and commercial teams, manage client relationships and feedback, and recruit, mentor and grow the regional product team for Germany and Poland.

Lead Central Europe product strategy and roadmap for an energy-market analytics software platform. Define requirements, prioritize features, manage backlog, work with cross-functional teams to deliver solutions, build client relationships, and recruit and mentor the regional product team.

Own and govern the corporate website strategy, roadmap, and backlog. Act as business owner interfacing with stakeholders and external vendors to manage delivery, security, compliance (GDPR, accessibility), performance, analytics, and continuous improvement. Translate business requirements into functional specifications, prioritise enhancements, coordinate releases, and ensure change management and vendor SLAs are met.

Lead technical ownership of Aurora's Salesforce estate (Sales Cloud, Pardot/Account Engagement, Revenue Cloud/CPQ). Design scalable solutions, integrations, data migration and governance. Set standards, make declarative-vs-code decisions, represent changes at CAB, manage release/environment strategy, mentor administrators, and ensure platform aligns with enterprise architecture and downstream systems.