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The Talent Acquisition Partner manages full-cycle recruiting for the Vancouver office and independent outside sales representatives across Canada and the United States. Responsibilities include sourcing, screening, interviewing, onboarding, recruiting analytics, contractor recruitment, payment structure support, reference checks, contracts, training coordination, employee records, HR documentation, check-ins, and exit interviews. The role also provides general HR support, advises hiring managers, and ensures compliance with employment and contractor regulations.

Supports skincare product innovation and launch execution from brief through delivery. Responsibilities include market and consumer research, competitive analysis, focus groups, clinical claims testing logistics, user testing, pricing and COGS analysis, stage-gate documentation, launch meeting coordination, post-launch reporting, photoshoot logistics, and tradeshow tracking.

Designs and develops interactive learning programs and materials for employees, spa partners, distributors, and other audiences. Responsibilities include collaborating with subject matter experts, defining learning outcomes, creating eLearning, videos, job aids, guides, and presentations, supporting facilitators, maintaining LMS content, and evaluating training effectiveness and learner experience.

Leads the product innovation pipeline from market research and concept approval through formulation, packaging, testing, commercialization, and product rationalization. Oversees product innovation staff and contractors, manages cross-functional partnerships, establishes cost and positioning targets, coordinates clinical and compatibility studies, tracks project delivery and KPIs, and ensures products meet quality, profitability, and brand standards.

Partner with leaders to manage recruitment, onboarding, performance management, employee relations, leave administration, engagement initiatives, training, and change management. Provide HR policy guidance, draft contracts and communications, run surveys, collect HR metrics, and support organizational effectiveness and leadership development.

Design, develop, and maintain Salesforce Commerce Cloud (SFRA) features and integrations. Build customizations (product configurators, pricing, promotions), ensure scalability, security, and performance, write tests and documentation, review code, and troubleshoot production issues while collaborating with stakeholders and architects.

As an Outside Sales Representative, you will open new accounts, maintain existing relationships, provide training, and assist Spa Partners with various business activities.

The Outside Sales Representative builds business with Spa Partners by providing training, support, and promoting Eminence products through various sales activities.