Top Tech Jobs & Startup Jobs

Own end-to-end implementation and delivery of education programmes, serving as the primary contact for clients and learners. Coordinate internal teams, sales, product, curriculum, trainers, workshops, communications, technical access, timelines, and quality assurance. Resolve issues, act on feedback, maintain learner satisfaction and NPS, support in-person delivery, and identify growth opportunities. The role requires strong stakeholder management, planning, communication, customer focus, and at least three years’ education-sector experience.

Lead and transform an enterprise Customer Success function, driving retention, expansion, renewals, customer ROI, and revenue growth. Build scalable processes, success plans, QBRs, KPIs, and CSQL motions while coaching and expanding the team. Partner closely with Sales and Delivery, manage strategic enterprise relationships, identify account risks, develop executive-level engagement, and convert customer outcomes into references, case studies, and commercial opportunities.

Facilitates AI leadership programmes for non-technical managers, covering AI strategy, governance, regulation, procurement, risk, workforce impact and organisational transformation. Delivers interactive in-person and virtual workshops, demonstrates responsible use of generative AI tools, manages cohort dynamics, challenges misconceptions and updates learning content in partnership with product and quality teams.

Owns end-to-end delivery of apprenticeship cohorts, ensuring learners, clients, facilitators and internal teams achieve high-quality outcomes. Responsibilities include cohort readiness, facilitator line management, attendance and assessment oversight, funded-training compliance, learner escalations, quality assurance, process improvement and cross-functional collaboration. The role also manages delivery evidence, supports funding claims, identifies programme improvements through feedback and data, and ensures reliable operational systems and client impact.

Create social-first visual content for LinkedIn and other channels, including graphics, infographics, carousels, motion assets, event promotions, newsletters, podcasts, and campaigns. Use generative AI tools to produce visuals, maintain brand consistency, manage multiple briefs and deadlines, coordinate approvals, update content calendars, and analyze performance to improve future content.

Manage and grow NHS and public sector accounts by driving upsell, cross-sell and retention. Build executive relationships, deliver QBRs and ROI reporting using data storytelling, collaborate with Sales, Delivery and Marketing, develop case studies, and surface new opportunities and leads to expand programmes and demonstrate measurable business impact.

Manage and grow strategic enterprise accounts by building executive relationships, driving upsell/cross-sell, delivering QBRs and ROI reporting, developing case studies, and collaborating cross-functionally to surface expansion opportunities and demonstrate programme impact.

Mentor apprentices on an AI Champion programme by assessing progress, supporting portfolio development and EPA preparation, providing technical advice and regular feedback, contributing to curriculum content, safeguarding learners, and liaising with employers and the Delivery Team to drive AI adoption.

Mentor apprenticeship learners to identify and implement AI-driven workflow improvements, assess progress against the apprenticeship standard, support portfolio and EPA preparation, provide technical support and mentoring sessions, report learner progress, and uphold safeguarding and equality responsibilities.

The Data Mentor provides technical support and feedback to apprentices, ensuring high standards in teaching, learning, assessment, and learner progression monitoring.