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The Senior Product Manager at Aspinal of London will lead the sourcing, development, and production processes for new product opportunities, support strategy and sales plan preparation, manage supplier relationships, and ensure product launches align with business goals. This role includes research, prototype development, cost negotiations, and collaboration with various stakeholders to maintain business margins and meet product team objectives.

The Ecommerce Product Data Coordinator is responsible for managing and optimizing product data for the website, ensuring accurate uploads, maintenance of product information, and coordinating product launches. This role also involves monitoring product performance, troubleshooting issues, and collaborating with various teams to enhance customer experience.

The role involves providing customer service support during the busy Christmas period. This includes being the first point of contact for customers via phone and email, ensuring all interactions exceed expectations, working towards sales and satisfaction targets, managing customer service from order to delivery, and resolving issues while leading by example.

The Personalisation Specialist in the warehouse is responsible for packing tasks, quality checking, preparing orders for embossing and engraving, assisting the Goods-In department, and ensuring high quality and efficiency in all operations. They must maintain a tidy workspace and adhere to health and safety guidelines while representing the Aspinal of London brand.

The Customer Services & Repairs Admin is responsible for providing exceptional customer service, supporting the customer experience from order through to delivery and aftercare, and focusing on repairs admin. This role involves leveraging customer interactions into sales opportunities and resolving customer issues effectively.

The Assistant Manager at Aspinal of London leads the store team to create a fun and friendly shopping experience while supporting the Manager in achieving business goals. They focus on delivering excellent customer service and enhancing sales performance, acting as an ambassador for the brand and ensuring daily store operations run smoothly.

The Warehouse Administrator will provide administrative support for distribution operations, tracking updates, and communication across departments, ensuring seamless operations during peak trading periods. They will assist with shipping, stock inquiries, and work closely with the warehouse manager and staff to prioritize tasks and ensure teamwork.