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The Reconciliation Specialist will oversee and manage reconciliation processes across various accounts and entities, ensuring the accuracy and integrity of financial records. Responsibilities include investigating discrepancies, supporting monthly management accounts preparation, and maintaining general ledger transactions in collaboration with the finance team.

As a Travel Support Consultant, you'll assist customers with their travel queries via email, phone, and live chat. You'll handle booking inquiries, provide superior customer service, and relay client feedback to enhance product development.

The Product Support Specialist is responsible for understanding Duffel’s products, providing technical support to customers, escalating requests as needed, and maintaining product support documentation. The role involves engaging with customers at all levels, clarifying technical concepts, and offering solutions to enhance customer experience.