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The Senior Manager of Partner Relations role involves building partnerships, contract negotiations, sales performance analysis, and collaborating with various teams for strategic commercial success in the travel industry.

Support Partner Relations operations for hotel, tour operator, and specialty partner programs: update and audit Member Portal content, troubleshoot access and login issues, assist partner onboarding, manage shared inbox, collaborate cross-functionally, and contribute to analysis and strategic initiatives.

Create compelling visual assets across digital and print (banners, social, email, web, brochures, video). Follow brand guidelines, prepare print-ready files, execute and edit photo/video shoots, retouch imagery, manage production assets and budgets, and deliver multiple time-sensitive projects while collaborating with marketing teammates.

Lead acquisition of new travel agency partners across North America. Manage full sales cycle from prospecting to onboarding, build relationships, represent Ensemble at industry events, maintain CRM pipeline, track sales metrics, collaborate with marketing and membership teams, and travel approximately 20% for meetings and events.