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The Presales Engineer supports the sales team by translating customer needs into customized technical solutions, conducting demonstrations, and ensuring alignment between customer requirements and product capabilities.

The Director of Product for Computer Vision Solutions will spearhead the development of computer vision technology, overseeing product strategy, execution, and customer engagement, while leading cross-functional teams and ensuring successful deployments in retail environments.

Manage post-sale services for retail clients using the companys IoT and SaaS platform. Build and maintain client relationships, monitor and ensure SLA/SLR compliance, coordinate internal teams, lead client steering meetings, manage service-impacting events, propose service improvements and participate in contract setup and renewals alongside sales and pre-sales.

Manage and grow a portfolio of retail customers, understand needs, drive adoption of data/software solutions, expand product/service sales, coordinate cross-functional teams, and maintain customer relationships from store to C-level.

Develop, maintain and optimize embedded firmware for battery-powered IoT camera devices. Integrate camera sensors and peripherals via SPI/I2C/UART, implement WiFi and BLE connectivity, support hardware bring-up and debugging, optimize power consumption and reliability, and collaborate with cloud, edge, and computer vision teams for field deployment.