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Manage accounts receivable collections through proactive customer outreach, prioritize accounts by risk, collaborate with internal teams to resolve payment issues, maintain detailed records, analyze spreadsheets and dashboards to produce AR reports, escalate data issues, and contribute to process improvements to increase collection efficiency.

Own and evolve the Revenue Recapture product to recover lost funds. Design and build end-to-end automation for dispute handling, develop scalable Java backend services and front-end experiences, increase automation through experimentation, and ensure reliability via testing, observability, and CI/CD. Collaborate with Product, Data, Operations, and Support to drive measurable outcomes.

The role involves building data-driven features for a menu management platform, designing backend services, and improving system scalability and reliability.

Design and build high-performance React applications, lead technical design for features, improve frontend reliability, and mentor engineers.

Lead a cross-functional analytics engineering team to build real-time and batch pipelines, scale semantic modeling, ensure data governance, deliver customer-facing analytics products, deploy AI insights with guardrails, and hire and mentor engineers while owning end-to-end operational health.

The Senior Software Engineer will enhance the Menu Platform, develop data-driven features, design and implement backend services, ensure reliability, and support cross-functional collaboration in a fast-paced environment.

Design, implement, and optimize backend systems powering mission-critical restaurant delivery applications. Work across the customer journey, build Inventory Savings product, and collaborate with cross-functional teams to deliver scalable microservices and APIs.

The Software Engineer will build backend services for campaign management, integrate with external APIs, and ensure system reliability while developing AI-driven features for restaurant marketing.

Lead product marketing for Otter's product suite (POS, payments, analytics), owning positioning, go-to-market strategy, launches, pricing, and post-launch growth. Build and manage a PMM team, drive adoption, revenue, and retention, run customer research and competitive intelligence, enable sales, and partner cross-functionally to measure and deliver business outcomes.

Lead product marketing for Otter's product suite (POS, payments, analytics). Own positioning, GTM strategy and launches, pricing and packaging, sales enablement, competitive intelligence, segmentation, and measurement. Build and lead a PMM team and drive adoption, revenue, and retention across segments and markets through cross-functional partnership and data-driven programs.