Own the technical post-sale lifecycle for enterprise customers across North America. Lead pre-sales discovery, proof-of-value planning, onboarding, API integrations, SSO setup, platform debugging, data validation, technical advisory, and customer enablement. Collaborate with sales, product, engineering, and security teams while creating implementation playbooks, FAQs, and developer toolkits. The role supports engineering, DevSecOps, and PSIRT teams using an SBOM management platform.

Own the technical post-sale lifecycle for enterprise cybersecurity customers across Europe. Responsibilities include pre-sales discovery, proof-of-value planning, hands-on onboarding, API and SSO integrations, platform debugging, data validation, strategic security advisory, support triage, and creation of implementation playbooks, FAQs, and developer toolkits. The role partners with sales, product, engineering, and customer security teams to drive adoption, resolve issues, and support software supply chain security objectives.