The Associate Product Support Specialist provides software-related support to customers, troubleshooting issues, collaborating with product teams, and ensuring effective communication. This role involves creating documentation for software bugs and resolutions while working in a fast-paced environment.

As an Account Manager, you will oversee the customer lifecycle, ensuring client satisfaction and retention, identifying renewal and expansion opportunities, and achieving sales targets. You'll build relationships with key stakeholders, resolve account issues, and represent the customer's voice to enhance product offerings.