Top Tech Jobs & Startup Jobs

Resolve complex customer escalations, complaints, welfare concerns, and business-critical issues. Respond to public reviews, manage compensation and GDPR requests, monitor operational compliance, and support fraud, security, and legal-risk prevention. The role also contributes Voice of the Customer insights and process improvements while collaborating with internal stakeholders to deliver customer-focused solutions.

Set technical direction across Motorway’s engineering organization, evolve architecture and engineering standards, improve reliability, observability, security, and incident practices, and lead AWS and AI-for-software-engineering adoption. The role develops staff engineers, evaluates platforms commercially and technically, manages AWS relationships, and represents Motorway at conferences and industry events.

Own complex dealer complaints and high-stakes escalations from intake through resolution. Coordinate incident responses across departments, manage reputational and regulatory risks, administer goodwill compensation, analyze complaint trends, and drive process improvements. The role requires empathetic customer service, strong written and verbal communication, sound risk assessment, and effective stakeholder management up to C-suite level.

Interim finance leader responsible for financial control, month-end and year-end close, statutory reporting, audit, tax and regulatory compliance, treasury, cash flow, payments, payroll, and finance systems. The role also owns NetSuite, automation and AI transformation, control design, adviser relationships, and leadership development during a high-growth business transition.

Leads Motorway’s Dealer Solutions division across vehicle transport, payments, and dealer finance. Owns strategy, P&L, investment cases, operational performance, partner networks, and commercial growth. Builds scalable services, improves customer experience and margins, and leads specialist teams while collaborating with Sales, Marketing, Operations, Product, Engineering, and external partners. The role reports to the COO and sits on the senior leadership team.

Manage a portfolio of UK car dealership partners in a consultative B2B sales role. Responsibilities include onboarding new accounts, re-engaging lapsed dealers, increasing auction participation, demonstrating ROI, maintaining pipeline activity in HubSpot, overcoming objections, collaborating cross-functionally, and meeting sales targets. The role emphasizes relationship building, customer success, telephone communication, resilience, coaching, and continuous learning.

Owns company-wide financial control, statutory and tax compliance, treasury, finance operations, audit relationships, finance systems, and payment cycles. Leads month-end and year-end close, IFRS reporting, controls, cash forecasting, NetSuite ownership, automation initiatives, and finance team development. Partners with executives, auditors, advisers, HMRC, Product, Engineering, Legal, and Operations to support scalable growth and transaction readiness.

Evaluate customer interactions across calls, email, and live chat against quality, process, and regulatory standards. Provide coaching and detailed feedback to agents and suppliers, complete remediation checks, identify improvement opportunities, conduct interaction deep dives, and support process consistency. Manage an allocated workload, meet KPIs and SLAs, collaborate across departments, and maintain knowledge of business and process changes.

Lead the design and implementation of complex Android features, develop Server-Driven UI capabilities, and maintain mobile infrastructure including CI/CD, deployment workflows, and automated UI testing. Collaborate with product, design, and engineering teams to deliver high-scale mobile applications, champion engineering best practices, analyze user experiences, and support rapid feature delivery.

Lead frontend engineering across cross-functional squads, ship accessible and performant product features, own API contracts and technical roadmaps, drive frontend standards and migrations, and establish security, quality, reliability, build, and deployment practices. Develop engineers into technical leaders, influence product strategy, and define standards for AI-assisted frontend development. The role requires deep TypeScript, React, Next.js, CSS, testing, performance, and production-scale web application expertise.