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The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and maintaining customer satisfaction through the sales cycle in North America.

The Senior Network Engineer will lead the Network Operations team in designing scalable network solutions, driving automation, and enhancing network security while ensuring operational excellence.

The Staff Software Engineer will design, develop, and maintain frontend solutions for Five9, focusing on creating high-performance applications, mentoring engineers, and implementing best practices.

The Senior Product Manager will lead the development of AI-driven insights for contact centers, manage product strategy, and collaborate with cross-functional teams.

Responsible for designing, coding, and implementing CI/CD automation in cloud environments, leading quality initiatives, and mentoring teams in testing processes.

The Product Operations Manager coordinates beta programs, manages project documentation, facilitates communication, and collects customer feedback to ensure successful product introductions.

The Senior Quality Engineer will implement Cloud Test Platform CI/CD automation, develop code test scenarios, and collaborate with teams to ensure product quality.

Manage and lead the Portugal-based Platform Engineering & Infrastructure team to maintain private cloud and platform reliability. Oversee day-to-day operations, incident and change management, event triage, and modernization via IaC, automation, CI/CD, and observability. Coordinate globally across network, security, and operations teams while mentoring engineers and driving operational discipline.

Manage implementation projects, communicate updates to stakeholders, ensure customer satisfaction, identify risks, and maintain internal applications related to projects.

Provide L1 technical support for a cloud CCaaS platform: triage, troubleshoot, document, and escalate customer issues. Work closely with senior engineers, product, and engineering teams while gaining hands-on experience in SaaS support, integrations, AI features, and enterprise SLA processes.