Top Tech Jobs & Startups Jobs

The Technical Account Manager at Five9 is responsible for providing account management, project management, and technical consulting to clients. This role requires building trusted advisor relationships, addressing clients' business needs with tailored solutions, supporting technical issues, educating clients on Five9 products, and collaborating with internal teams to enhance customer satisfaction.

The Customer Quality Assurance Specialist will work closely with the Professional Services Team to define user acceptance testing, communicate project plans and statuses, enhance customer satisfaction, manage tests throughout the delivery lifecycle, and utilize Five9's automation testing tools to build test case scenarios. Strong relationship management and technical aptitude are essential for success in this role.

The Procurement Specialist will manage vendor contracts, facilitate the execution process, support the Procurement Leadership Team with scheduling, and track contract lifecycles. Responsibilities include maintaining procurement records, running reports, and collaborating with internal teams to streamline processes and resolve issues with invoicing.