Handle inbound customer calls and emails in a contact centre, resolve urgent issues, educate customers on Amber products, collaborate with internal teams, suggest process improvements, and advocate for customer experience via phone and Zendesk.

Design end-to-end in-app product experiences and high-value brand/customer communications. Support senior product designers, contribute to flows, design system, email lifecycles, marketing campaigns, and ensure brand consistency across touchpoints while working collaboratively and at pace.

Join the Tech Enablement team to enhance engineer productivity and support. Responsibilities include technical contributions, mentoring, and project design ownership in a collaborative startup environment focusing on renewable energy.