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Seeking a dynamic and experienced Customer Service Analyst with a minimum of 3 to 4 years of experience to join the team. Responsibilities include handling customer queries, maintaining ticket categorization, documenting interactions, and ensuring customer satisfaction through effective communication and problem-solving.

As a Product Designer II at Razorpay, you will be responsible for product and design ideation, user research, creating user journeys, driving design decisions backed by data, developing visual design systems, and mentoring a team of designers. You will collaborate with cross-disciplinary teams to deliver delightful customer experiences and contribute to the innovation of payment solutions.

Seeking a dynamic and experienced Customer Service Analyst with strong communication skills, attention to detail, and analytical skills to join the team. Responsibilities include adhering to company standards for call handling, maintaining ticket categorization, handling merchant complaints and escalations, and ensuring regulatory compliance. Mandatory qualifications include a Bachelor's degree, 5+ years of experience in fintech or banking, and excellent communication skills.