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Own the people agenda for a business function, partnering with leaders and employees on talent management, retention, engagement, workforce planning, performance, organizational change, and HR practices. Analyze people metrics and attrition trends, manage employee-cost planning, support difficult employee situations, and independently drive people projects and interventions across a 200–400 employee span.

Manage accounts receivable, revenue assurance, month-end revenue reporting, P&L variance analysis, balance sheet closing and consolidation. Support taxation, audits, process implementation, automation, and control adherence while providing unit economics insights. Collaborate with internal and external stakeholders, lead teams, and make independent decisions with high integrity.

Own and scale Razorpay’s X/Twitter presence by developing strategy, managing the content calendar, creating engaging multimedia content, building brand voice, growing audiences, engaging communities, coordinating stakeholders, and using performance analytics to improve reach and engagement.

Support customer onboarding for a payroll platform by guiding customers through setup, tracking onboarding progress, maintaining account records, reporting expected closures, escalating issues, and coordinating with internal teams. The role requires clear customer communication, spreadsheet proficiency, attention to detail, adaptability, ownership, and timely task completion.

Own AI-powered products from problem discovery through prototyping, development, launch, adoption, and measurable impact. Identify high-value AI opportunities, build agents and workflows using AI-native tools, connect APIs and internal systems, experiment with models and prompts, and collaborate with engineering, data science, design, operations, risk, compliance, and legal. The role requires strong product judgment, coding fluency, understanding of modern AI technologies, and the ability to operate autonomously in ambiguous environments.

Manage revenue assurance, month-end revenue reporting, P&L variance analysis, balance sheet closing and consolidation, taxation, audits, and financial controls. Provide unit economics insights, drive automation and process implementation, ensure control adherence, and collaborate with internal and external stakeholders. The role requires strong analytical, leadership, decision-making, communication, and accounting skills, with mandatory SAP HANA proficiency.

Serve as the technical and strategic partner to enterprise sales teams, designing payment solutions for complex customer challenges. Lead technical discussions, demonstrations, presentations, proposals, and RFP responses that support revenue growth. Advise enterprise customers, develop vertical-specific solutions, collaborate with product and engineering through deployment, and contribute to internal knowledge sharing and peer mentoring.

Own the full B2B sales funnel for RazorpayX, including prospecting, discovery, product demonstrations, consultative selling, and closing. Develop outreach strategies for emerging-business sectors, manage senior stakeholders, coordinate with Product, Implementation, and Support, and maintain client relationships through handoff. Track funnel performance, identify process improvements, and lead cross-functional initiatives to address product gaps and build scalable sales motions.

Conduct high-volume outbound prospecting to mid-market companies, engage HR, finance, and operations leaders, demonstrate Razorpay X Payroll, qualify prospects, and schedule meetings for Account Executives. Build targeted outreach lists using Apollo, Lusha, and LinkedIn Sales Navigator, track activities in CRM systems, test messaging sequences, and personalize outreach with AI tools.