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Own the lifecycle and global roadmap for AML screening products, including sanctions, watchlist, payment, PEP, and adverse media screening. Translate customer, regulatory, and market needs into requirements, prioritize backlogs, and partner with engineering, operations, revenue teams, and data providers. Analyze product KPIs, reduce false positives, improve screening effectiveness, support launches and onboarding, and advise internal teams on competitive and regulatory developments.

Own the lifecycle and strategic direction of AML screening products, including sanctions, watchlist, payment, PEP, and adverse media screening. Define roadmaps, requirements, priorities, and release plans while partnering with engineering, customers, partners, operations, and revenue teams. Analyze product metrics and feedback to reduce false positives, improve screening effectiveness, and optimize workflows. Support go-to-market activities, onboarding, competitive research, and internal enablement for global compliance solutions.

The Application Support Analyst resolves customer inquiries about software functionality and SQL issues using problem-solving and communication skills.

As a Software Support Analyst, you will support clients using data quality software and resolve technical issues, requiring problem-solving and programming skills.