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Act as a trusted commercial and technical advisor to enterprise utility customers to drive adoption, embed Neara platform usage, define and validate ROI, deliver trainings/workshops, and identify expansion opportunities while collaborating with Sales and Deployment teams.

Lead enterprise customer implementations and a small technical team to deliver measurable business value. Own account strategy, navigate complex stakeholder landscapes, mentor technical ICs, resolve high-stakes issues, and ensure successful, value-driven adoption of the platform.

Lead high-stakes enterprise implementations and a small team of technical contributors to deliver measurable customer value. Own account strategy, navigate complex stakeholder landscapes, mentor technical ICs, diagnose and course-correct under pressure, and ensure delivery drives real business outcomes. Regular customer travel and a one-month HQ immersion required.

Work directly with high-value utility customers to drive adoption, define and validate value/ROI of the Neara platform, embed solutions, deliver trainings, and collaborate with sales and deployment teams to grow platform usage.

Lead creation and scaling of Customer Success Operations in the US: design PMO and project management standards, build project tracking/reporting and onboarding/learning systems, configure teams and resourcing, surface project status and risks to leadership, provide coaching to priority projects, and monitor team sustainability to manage burnout risk.

As a Senior Software Engineer, you'll design and implement features related to digital twins, data abstractions, and structural analysis, leveraging machine learning and algorithms.

The Director of Customer Implementation leads high-stakes enterprise accounts, focusing on account strategy, team leadership, and delivering business value through complex project management and customer success.

Lead design and operation of Neara's ML platform: roadmap for training pipelines, distributed compute, model serving, experiment management, and monitoring. Build tooling to accelerate research-to-production, optimise performance (including custom CUDA/sparse tensors), and enable scalable, secure deployments across cloud and on‑prem environments while mentoring ML engineers.

Lead customer implementation projects through strategic account management, driving value and mentoring technical teams while navigating complex stakeholder environments.

As an Implementation Specialist, you will configure projects, analyze client requests, create efficient workflows, and mentor team members to drive project success and improve processes.