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Design and own scalable dbt data models and semantic layers, define and govern company-wide metrics, build data quality and observability practices, enable analytics for experimentation and AI workflows, and align cross-functional stakeholders while mentoring analytics engineers.

Own a portfolio of strategic enterprise clients from implementation through renewal. Build executive relationships, drive program adoption and retention, deliver actionable performance insights, manage renewals and expansions, identify churn risks, and coordinate cross-functional solutions. The role also requires explaining Pelago’s AI-enabled care model to employer stakeholders, supporting client advocacy, and partnering with sales, marketing, product, clinical operations, and engineering teams.

Own Pelago’s B2B event portfolio and selected corporate programs, managing strategy, budgets, vendors, execution, executive engagement, attendee experiences, and post-event measurement. Partner with sales, partnerships, client success, content, brand, and marketing operations to connect events to commercial outcomes. Lead programs such as the Client Advisory Board and President’s Club, develop repeatable planning processes, manage swag operations, and travel regularly for conferences and customer-facing events.

Own renewal messaging cadence, retention metrics, and revenue-driving lifecycle programs. Build proactive reporting and measurement standards for renewal health, support activation and engagement initiatives, and design segmented communication programs. Partner with Product and Client Marketing to connect billing cycles, member experiences, and lifecycle messaging. Develop broader expertise in segmentation, cadence design, and activation strategy.

Pelago invites candidates to join its talent community. Submit your information to be considered for current or future roles; Pelago reviews submissions regularly and will contact aligned candidates. The company provides virtual substance use management services.

Lead product marketing for Pelago by defining positioning, messaging, and GTM strategies; create sales enablement assets; support product launches; drive competitive intelligence and market insights; align Product, Clinical, Marketing, and Commercial teams; and use AI tools thoughtfully to accelerate research and content creation. Hybrid role based in NYC.

Own product areas end-to-end, designing and shipping secure, observable AI-augmented software across backend, frontend, and data surfaces. Collaborate with product, design, data, and clinical teams, use experimentation and data to validate impact, and improve engineering practices for safety, reliability, and scale.

Lead and grow a hands-on engineering team building AI-native, member-impacting health products. Own end-to-end delivery from discovery through production, set technical direction, drive experiments and reliable deployments, and partner cross-functionally to improve clinical and business outcomes.

The Creative Director, Growth will lead Pelago's member acquisition campaigns, oversee creative direction, drive experimentation, and collaborate across teams to optimize growth strategies.

Own product areas end-to-end: discover, prototype, ship, and iterate. Build secure, well-tested, observable full‑stack systems; partner with product, design, data, and clinical teams; use data and experimentation to validate impact; improve AI‑native development practices and engineering systems while balancing speed, safety, and reliability in a regulated healthcare context.