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The Customer Support Engineer will help customers use API products, add customer-specific features, improve public documentation, enhance SDKs based on feedback, and scale model deployments. The role requires great communication skills and expertise in one or more programming languages that compile to machine code.

The role involves developing large-scale distributed systems, focusing on backend infrastructure and machine code programming. Candidates will be expected to design reliable services, contribute to API design, and potentially work with technologies like TypeScript, Kubernetes, and JAX.

Seeking an experienced frontend engineer & UI/UX designer with expertise in TypeScript, React, CSS/SASS, and high-quality UI/UX design. Additional experience in web-accessibility, gRPC, frontend security, HTTP protocol, advanced web technologies, and native app development is a plus. This role is based in London with occasional business trips to California.