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Manages business development and brand strategy across a Michigan territory for workers compensation insurance. Builds agency partnerships, identifies new business and agency appointment opportunities, monitors profitability and growth, develops territory and agency action plans, conducts agency and prospect visits, evaluates competitive intelligence, and collaborates with underwriting, marketing, IT, claims, and loss control teams. Frequent travel within the assigned territory is required.

Develops and executes territory growth strategies for workers compensation insurance. Builds and manages agency partnerships, identifies new business and agency opportunities, monitors profitability and production, conducts agency and prospect meetings, analyzes competitive intelligence, supports underwriting strategy, and collaborates with Marketing, IT, Client Services, and Loss Control to improve business performance and customer experience. Frequent travel throughout the assigned Michigan territory is required.

Develops and executes territory plans for workers compensation insurance growth. Builds and manages agency partnerships, identifies new business opportunities, monitors agency profitability, supports renewals, and drives production goals. Conducts agency and prospect visits, analyzes competitor and territory data, collaborates with underwriting, marketing, IT, and service teams, and maintains detailed agency and business development records.

Supervises Legal Bill Analysts reviewing and entering high-volume legal invoices for accuracy, claim and law-firm assignment, fee adjustments, and compliance. Manages legal billing software, firms, users, workflows, vendors, and technical support. Develops reporting and quality-control tools, supports Finance and Claims teams, improves billing procedures, and provides team performance management, feedback, and development.

Supervises Legal Bill Analysts reviewing and entering high-volume legal invoices for accuracy, claim and law-firm assignment, cost control, and regulatory compliance. Manages legal billing software, firms, users, workflows, vendor support, reporting, quality reviews, and process improvements. Provides team leadership, performance feedback, problem resolution, and analytical support to Finance and Claims teams.

The Director of Data Strategy will develop and execute a data strategy, ensuring data quality and governance across the organization, fostering collaboration among various departments for improved analytics and business outcomes.

Lead the development of the enterprise data strategy, ensuring governance and quality while partnering with key business leaders to improve analytics and customer outcomes.

Provide strategic and operational leadership for multiple indemnity claim units. Manage and develop Claim Supervisors, ensure regulatory compliance, optimize claim quality and financial outcomes, use data analytics to drive improvements, oversee complex and litigated claims, collaborate cross-functionally, and lead continuous improvement and employee development.

Supervise and train a unit of claims professionals handling medical-only and non-complex indemnity workers' compensation claims. Ensure completion and application of medical and indemnity training, manage workflow and compliance with laws and policies, oversee reserves and payments, drive timely claim closures and cost containment, handle escalations, and develop team members while coordinating with internal and external partners.

Lead design and delivery of scalable, secure software across on-premises, hybrid, and cloud environments using C#, .NET, and React. Architect microservices and APIs, manage CI/CD and containerization, mentor engineers, collaborate with architecture and DevOps teams, ensure compliance, and drive cloud migration and performance optimization.