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Customer Operations Manager role at Thoropass, responsible for optimizing processes, analyzing data, forecasting sales, managing CRM tools, enabling the Customer Success team, and collaborating cross-functionally within the company.

Manage QA of workpapers and delivery of SOC audit reports, coach a team for SOC audits, interface with customers and improve audit experience, implement processes for SOC audits at scale, maintain understanding of Thoropass software, assist in new product development, possess expert knowledge of AICPA and SOC reporting standards, understand cloud technologies, strong people management and problem-solving skills, clear communication, minimum 5+ years of audit experience, required certifications such as CPA, CISSP, CISA, AWS Solutions Architect, etc.

Seeking a cloud expert to join the InfoSec Assurance team at Thoropass. Responsibilities include verifying security controls in the cloud, translating requirements into actionable tasks, testing cloud configurations, proposing product features, and reimagining the information security audit experience.