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Support government relations efforts in achieving the strategic policy and advocacy plan for Pathward, including monitoring legislation, conducting research, and developing materials. Lead PAC engagement strategy, collaborate with internal and external stakeholders, and engage with legislators and regulators. Bachelor's degree required, with 8+ years of experience preferred in the financial services industry.
Lead a hybrid, remote-office call center team to provide exceptional customer service, monitor call quality, coach and develop employees, and ensure service levels are maintained. Handle customer issues, facilitate daily meetings, participate in recruiting efforts, and supervise agents. High school diploma required. Must have 6+ years of related experience and proficiency in verbal and written communication.
Accountant I role at Pathward, a financial empowerment company dedicated to creating financial inclusion for all. Responsibilities include maintaining accounting systems, preparing financial reports, monitoring revenues and expenditures, and ensuring compliance with accounting regulations. Bachelor's degree required. $41,415.72 - $73,850.76 salary range.
Responsible for advanced problem resolution of LAN, WAN, Security, network and availability redundancy. Provide maintenance and repair of equipment and products, new hire training/mentoring by providing expert technical recommendations based on business needs. Prepare technical reports concerning status of activities, new technology testing and create thorough documentation.
The Product Line Manager at Pathward is responsible for growing a portfolio of products within the banking-as-a-service division. This role involves driving strategy, commercialization, execution, and performance of various financial products. Key responsibilities include product strategy ownership, cross-functional collaboration, revenue generation, and product life cycle management.
Develop and manage workforce management methods, processes, and systems to analyze data sets and generate insights. Communicate findings to management and guide staffing level decisions. Collaborate with vendors and technology teams to implement strategies accurately. Additional responsibilities include modeling, reporting, and supporting different departments within the company.
Develop and program methods, processes, and systems to consolidate and analyze diverse data sets to generate insights and solutions. Identify and interpret insights from data sources and communicate findings to management.
Research, analyze, and prepare financial statements and reports using relevant accounting standards while ensuring accuracy and regulatory compliance.
The EFT Analyst II (ACH) at Pathward is responsible for identifying and implementing process improvements, conducting quality tests, analyzing volume trends, and developing reporting related to quality and operational risk management. The role requires attention to detail, effective communication skills, and self-sufficiency.
Defines and drives delivery of solutions that enable product outcomes, develops product strategies, ensures compliance with financial standards, collaborates with various teams, supports product discovery, and develops product collateral.
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