Top Tech Jobs & Startup Jobs

Provide commercial legal support across EMEA: draft, review, and negotiate MSAs, SOWs, NDAs and other agreements; advise internal stakeholders on commercial risks and compliance; maintain contract templates; support cross-functional initiatives and ensure adherence to regional laws including data protection.

Manage a portfolio of payroll and EOR partners through sourcing, onboarding, hypercare, stabilization, and BAU. Drive partner performance against SLAs/KPIs, run business reviews, manage escalations, and keep records in Salesforce and Zendesk while coordinating with internal teams to mitigate risk and grow the portfolio.

Manage end-to-end global mobility and immigration operations for employees hired via EOR providers, primarily Multiplier. Coordinate onboarding, visas, permits, renewals, documentation, vendor and stakeholder communication, compliance, and country expansion support while ensuring timely execution and audit-ready records.

Own end-to-end customer issue resolution across email, chat, and video. Troubleshoot complex problems, drive product adoption, manage escalations, document processes, and partner with Product and Engineering to improve the customer experience.

Provide practical employment-law advice across APAC on offboarding, terminations, redundancies, disciplinary and grievance matters. Draft settlement agreements, termination documentation and legal opinions, manage disputes and external counsel, coordinate with internal teams, maintain country guidance and templates, and standardize offboarding and litigation processes while meeting deadlines in a remote, high-volume environment.

Perform business process and requirements analysis, collaborate with stakeholders, translate needs into technical requirements, analyze data for insights, document models and reports, and facilitate workshops to improve operational efficiency.

The Subject Matter Expert will enhance global operations by ensuring process consistency, leading training initiatives, managing incidents, and improving quality assurance through data-driven insights and collaboration.

The SME will enhance global operations by driving knowledge excellence, process consistency, and continuous improvement, while conducting training and managing incidents.

The Customer Support Quality Manager will enhance quality in support interactions by defining standards, overseeing QA programs, and developing training frameworks. Collaboration with various support teams and using metrics for continuous improvement are key responsibilities.

The Senior Customer Support Specialist will resolve complex customer issues, drive product adoption, collaborate with teams, and improve customer experience.