Leads sales operations for the assigned market, owning revenue, profitability, KPIs, client experience, and sales strategy. Recruits, trains, coaches, and manages Sales Agents and Team Leads; oversees performance reviews, compensation input, procedures, and escalations. Collaborates with property management, marketing, and leadership to secure contracts, generate leads, improve closing rates, and execute events. This hybrid role requires local property travel, occasional travel to other markets, and availability for periodic after-hours escalations.

Own new-market penetration by researching properties/PMCs, securing meetings, pitching partnerships, onboarding partners for agents, tracking pipeline in CRM, and reporting progress to leadership. Regular property visits and independent territory strategy are required.

Owns entity and state compliance, payroll processing, payroll tax registrations and filings, tax renditions, legal request intake, outside counsel coordination, contract records, and compliance calendars. The role manages ADP payroll cycles, reconciliations, employee questions, recurring regulatory deadlines, and business process improvements across multiple states. It requires strong attention to detail, process ownership, deadline management, technology proficiency, and coordination with Finance, tax advisors, legal counsel, and external vendors.