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The Implementation Consultant will configure systems, troubleshoot issues, assist in quality assurance, and lead client functionality sessions while ensuring successful go-lives and integrated testing.

Lead product development teams and Cloud Operations, manage engineering functions, coach teams, establish standards, and communicate effectively with stakeholders.

This role involves serving as the primary technical advisor for enterprise clients, ensuring effective implementation of low-code platform solutions, providing proactive technical support, and facilitating knowledge transfer to enhance client self-sufficiency.

Lead product marketing for a multi-product B2B/SaaS portfolio: positioning, GTM strategy, launches, sales enablement, messaging, and cross-functional alignment with Product, Sales, Demand Gen, and Client Success. Own written assets, gather market and competitive insights, and bring cohesion to products shaped by acquisitions while acting as an internal and external product advocate.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Foundant Technologies seeks passionate individuals for a general inquiry position to connect with potential team members and nurture talent.

Manage a portfolio of clients post-implementation to drive adoption, retention, and growth. Use Gainsight and customer metrics to monitor health, deliver training and success programs, support renewals and upsells, advocate for customers internally, and collaborate cross-functionally to optimize client outcomes.