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Design, develop, review, and maintain enterprise software and system architecture. Lead backend development, implement security best practices, integrate AI in the SDLC, mentor junior engineers, participate in code reviews, and ensure compliance with development processes and documentation.

The AI/ML Platform Engineer specializes in developing and maintaining scalable ML infrastructure and MLOps platforms, leveraging AWS services to enable AI development workflows and integrating generative AI capabilities.

Provide technical and functional support for Esko Interactive Applications, troubleshoot and resolve customer issues, own support cases end-to-end, collaborate with internal teams, document resolutions, and advise customers on best practices within packaging and premedia workflows.

The MLOps Engineer will build and maintain the MLOps platform, manage cloud infrastructure on AWS, and support ML deployment workflows while collaborating with engineering teams.

As a Software Support Communication Analyst, you will evaluate support interactions, identify training needs, and collaborate with the L&D team to enhance communication standards in customer support.

Lead and develop Support Engineers delivering high-quality technical support for Esko software. Manage escalations, enforce SLAs/SOPs, track KPIs, coordinate cross-functional feedback with Product and Engineering, drive continuous improvement, and ensure training and shift coverage to maximize customer satisfaction.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

Design and develop scalable backend services using .NET technologies, implement APIs, optimize database models, and ensure software quality and reliability.

As an AI Engineer, you'll lead the design and optimization of Generative AI systems, focusing on complex workflows, model performance, and collaboration with teams to implement scalable AI solutions.

The AI Expert will lead the development of scalable AI architectures and solutions, mentor staff, and engage with cross-functional teams to drive innovative packaging design.