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Supports account executives and wholesale lending sales management by entering and managing loan data, organizing borrower documents, monitoring pipelines and loan locks, coordinating with brokers, preparing reports, and assisting with marketing, lead management, and closing activities. The role also provides backup account support, verifies compliance and underwriting requirements, and helps resolve broker issues.

Analyzes and resolves complex second-lien mortgage loans by validating lien enforceability, assessing losses and recovery potential, recommending foreclosure bids or charge-offs, and managing investor approvals. Conducts title, property, and senior-lien research; monitors foreclosure activity; prepares equity analyses and regulatory certifications; tracks recoveries, risks, and portfolio performance. Maintains audit-ready records, supports compliance and reporting, responds to stakeholders, and mentors junior analysts without formal supervisory authority.

Analyzes and reconciles mortgage collateral files, documentation, exceptions, inventory, and reporting across custodians. The role resolves documentation issues, tracks collateral movement, manages assigned pool pipelines, prepares management reports, supports certifications and recertifications, and coordinates with custodians, vendors, and clients. It also supports training and maintains process documentation while ensuring compliance with company policies and applicable laws.

Performs financial reconciliation and loss analysis for liquidated mortgage loans, identifies recovery and bill-back opportunities, researches incurred losses, and prepares evidence-based written summaries. Communicates findings with investors and insurers, responds to rebuttals, maintains servicing system updates, follows mortgage and agency guidelines, supports quality reviews, and helps improve processes. Requires mortgage default servicing knowledge, accounting and reconciliation skills, strong documentation and writing abilities, attention to detail, and effective workload management.

Audits and reconciles mortgage collateral files, reports, documentation, exceptions, and inventory across custodians. Resolves missing or defective documents, tracks file movement, analyzes pool certification and recertification data, and maintains pipeline reporting. Collaborates with custodians, vendors, and clients to resolve exceptions, support certifications, maintain process documentation, and provide reporting to senior management. The role is fully onsite in Orange, California.

Supervise mortgage liquidation staff handling short sales and deeds in lieu transactions. Oversee negotiations, investor approvals, compliance, foreclosure postponements, escalated calls, audits, reporting, and variance exceptions. Support timely resolution of borrower and real estate transactions, manage department performance, prepare responses for stakeholders, and create remediation plans. The role includes mediation or settlement attendance and travel up to 10%.

Reviews vendor invoices for allowable amounts, validates supporting documentation against completed work, reconciles invoice details, resolves vendor discrepancies, and ensures timely, accurate processing. Maintains knowledge of mortgage servicing requirements from FHA, VA, USDA, PMI, FNMA, and FHLMC. Identifies red flags, researches documentation, manages workflow, meets production goals, and follows company policies and applicable regulations.

Reviews vendor invoices for compliance with allowable amounts, validates supporting documentation, reconciles invoices against completed work, and resolves discrepancies with vendors. Maintains knowledge of mortgage servicing requirements from FHA, VA, USDA, PMI, FNMA, and FHLMC. Researches documentation, identifies red flags, processes numerical data accurately, meets productivity goals, and independently organizes workflow while following company policies and applicable regulations.

Administer corporate benefit programs, including enrollments, COBRA, claims, leaves, billing, compliance, audits, and employee inquiries. Coordinate with vendors, carriers, brokers, Payroll, Accounting, and Communications to maintain accurate benefits records and support open enrollment. Ensure compliance with HIPAA, ERISA, COBRA, ADA, PPACA, FMLA, and applicable state laws.

Negotiates short sale and deed-in-lieu offers, evaluates property values and loss severity, formulates counteroffers, communicates decisions to borrowers and authorized parties, and submits negotiated files for approval. The role also prepares loss analyses, postpones foreclosure sales when necessary, answers inbound inquiries, and ensures compliance with company policies and state and federal regulations.