The Senior Product Manager will drive strategy, market analysis, and execution for Alkira's cloud networking solutions, collaborating with engineering and sales teams, and ensuring customer adoption.

As an Escalation Engineer, you will resolve technical issues for high-value customers, conduct root cause analysis, and collaborate with engineering teams. The role requires strong networking and troubleshooting skills, along with the ability to communicate effectively with customers and stakeholders.

The role involves managing and troubleshooting cloud networking infrastructure, providing 24x7 coverage, automating deployments, and developing test plans.