Top Tech Jobs & Startup Jobs

Provides day-to-day employee relations support by monitoring intake channels, responding to routine inquiries, triaging and documenting cases, coordinating accommodations and leave matters, and escalating sensitive issues. The role supports senior consultants, HR business partners, Legal, Compliance, leaders, and employees while maintaining confidentiality and compliance with employment legislation. It also contributes to HR projects, reporting, resources, best practices, and process improvements.

Leads and coaches insurance and wealth advisors in Sun Life’s Advisor Development Program. The role manages onboarding, readiness, performance, sales productivity, client campaigns, workforce planning, and advisor progression. It uses data and analytics to identify capability gaps, improve sales outcomes, and recommend process changes. The manager partners with distribution, compliance, recruiting, learning, operations, and analytics teams while ensuring advisors understand relevant financial products, market trends, and compliance standards.

Leads Prospr by Sun Life’s sales and service execution across small accounts and direct-to-client channels. Responsibilities include managing sales managers, developing leadership talent, improving client experience and service-to-sales performance, monitoring business results, strengthening governance, and driving continuous improvement. The role partners with product, analytics, operations, compliance, legal, finance, HR, and enablement teams to execute growth strategies and build scalable, accountable sales and service capabilities.

Lead a large, distributed Operational Learning & Performance organization to build an AI‑enabled, insight‑driven learning, quality, and knowledge management operating model. Partner with Operations, Technology and Analytics to improve onboarding, time‑to‑proficiency, quality, and productivity through data, AI signals, knowledge solutions, and performance interventions.

Manage strategic relationships with group benefits clients, brokers, and internal partners across the Upper Midwest. Provide consultative guidance on employee benefit programs, drive retention, growth, cross-selling, renewals, and client satisfaction. Coordinate service resolution across underwriting, implementation, claims, enrollment, and operations teams. Lead business reviews, educational programs, webinars, finalist presentations, and renewal discussions while developing client-specific business plans and territory strategies.

Analyze and integrate data from multiple systems to produce client reports, identify group benefits utilization trends, support plan design decisions, and deliver customized analytics. The role also improves existing reports and workflows, supports Account Executives and Advisors, recommends system enhancements, and maintains timely, accurate solutions for Quebec-based clients. French-English bilingual communication is required.

Provide primary support to small-group employer clients and brokers by researching inquiries, resolving service requests, conducting follow-ups, and coordinating with internal departments. Handle inbound calls initially, with opportunities to support email and web chat as experience develops. Maintain client-focused relationships, meet contact center metrics, adapt across technology platforms, work flexible shifts, and pursue continuous learning in group insurance.

Leads Sun Life’s independent second-line technology resilience and recovery risk oversight capability. Establishes governance, standards, review processes, and challenge practices across disaster recovery, backup, cyber recovery, infrastructure, applications, and cloud environments. Oversees recoverability evidence, testing, RTO/RPO alignment, risk acceptance, remediation, regulatory readiness, and Board reporting. Builds and manages a specialized resilience team while partnering with operational resilience, business continuity, cyber, technology, audit, and business risk stakeholders.

The Information Technology Audit Manager executes complex technology audits and assurance projects, assesses IT risks and controls, develops audit programs and testing strategies, and reports findings. The role supervises auditors, advises IT management, supports data analytics and automated audit testing, evaluates technology projects and operations, and contributes to audit planning, risk coverage, and control governance across North America.

Administer business development sales incentive plans by calculating monthly and quarterly bonuses, conference points, and earnings reports. Onboard and train sales staff, resolve compensation inquiries, maintain documentation and support tools, improve processes, and assist with incentive-plan modeling. Partner with HR, Finance, and operations on reporting while handling confidential information and meeting deadlines.