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Lead and develop workforce management functions including forecasting, capacity planning, scheduling, real-time management, and reporting. Analyze data, develop strategies, and partner with key stakeholders to optimize performance and ensure exceptional client experience. Support new technology development and automation initiatives in Member Services Contact Center.
The Project Analyst at Sun Life will support Planview platform, provide vendor management support, and assist in project management activities.
Ensure projects are delivered on time, on budget, and with the required quality. Manage stakeholders from business and IT. Lead project concept phase, facilitate team work, identify and prioritize project risks, comply with organizational project process and documentation requirements. Plan budgets, assign tasks, manage change, balance time, cost, quality, seek support from steering committee, provide status reports, integrate project aspects, summarize project statistics, review opportunities for improvement.
The Assistant Manager/Manager - Legal - IT Contract Specialist at Sun Life India is responsible for the end-to-end contract review process for business partners in the insurance industry across multiple geographies. The role involves drafting, reviewing, negotiating, and interpreting various contracts related to distribution, marketing, outsourcing, consulting, and strategy engagements. The position is within the Information Technology Contracting Centre (ITCC) vertical, aimed at providing legal process-oriented solutions to the Sun Life group.
Conduct analysis on business requirements, develop and test system modules, provide post-implementation support, perform system testing, and communicate with stakeholders. Strong skills in Java, Springboot, MS SQL, Oracle SQL, and web services programming.
Conduct analysis on business requirements, develop and maintain system modules, perform testing, provide implementation support, update documentation, and resolve technical issues as a Salesforce Developer.
The DevSecOps Engineer will work on complex and non-standard problems, such as integrating Docker and Kubernetes within the organization. Responsibilities include configuring Jenkins, collaborating with architects, and implementing solutions in a production environment.
The Manager, Investment Compliance will work closely with Business Partners in Ethics Office to assist in data reconciliation, analysis, and administration of the Global Ethics program. Responsibilities include ensuring compliance with the Code of Ethics, providing support for regulatory obligations, preparing reports on key trends, and supporting global ethics initiatives.
The Systems Specialist will be responsible for building and implementing ServiceNow solutions, supporting the implementation of custom applications and integrations, and ensuring platform performance and QA standards are met. They will also act as the primary technical lead for the Third Party Risk Management module in ServiceNow.
Lead the design, development, and delivery of data solutions using AWS core data services. Oversee technical aspects of data systems and ensure end-to-end delivery. Collaborate with business partners to translate requirements into technical solutions. Implement data management strategies and advocate for best practices in data engineering and AWS technologies.
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