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The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Provide trademark docketing support, including record management, workflow development, and client onboarding, ensuring efficient processes within Alt Legal's software.

The Data Migration and Onboarding Specialist at Alt Legal will manage client data migrations, perform data mapping, oversee onboarding processes, and resolve customer issues while ensuring accuracy and attention to detail.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.