Top Tech Jobs & Startup Jobs

Designs and implements reliability solutions for production services: automate infrastructure (IaC/CM), build monitoring and alerting, automate CI/CD deployments, collaborate with engineering and security, participate in on-call rotation, run and improve 24/7 production systems, and perform incident management and root cause analysis.

First-line technical support role handling inbound customer requests via phone, email, and chat. Diagnose networking, DNS, directory, server, and web/API issues using command-line tools and ticketing systems. Document cases, meet SLA targets, escalate complex issues with diagnostics, contribute to knowledge base, and participate in shift rotations including weekends and after-hours support.

Generate and distribute invoices, reconcile accounts, analyze billing trends, resolve customer queries, process adjustments, support sales and month-end close, provide audit information, and recommend process improvements while performing high-volume, accurate data entry.

Backend-leaning senior full-stack engineer to design, implement, test, and operate features across backend, frontend, APIs, and databases. Lead service decomposition from Perl monolith into bounded services, improve CI/CD, observability, and operational tooling, and uphold TDD, security-by-default, and strong engineering practices.