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Deal Desk Manager responsible for providing thought leadership in developing innovative deal structures, pricing methodologies, and deal financial modeling. Collaborate with cross-functional teams to drive contract execution, optimize pricing models, and manage deal closure. Requires 3-5 years of experience in Pricing Strategy or related fields, a Bachelor's degree, and proficiency in English. Ideal candidate has experience in Dynamics 365 and working in a multinational environment.
As an Application Support Consultant, you will be the first point of contact for customers on IT and Business Application related questions, provide professional support, liaise with colleagues and R&D to resolve issues, handle customer escalations, comply with company standards, identify service improvement opportunities, and train team members.
Provide professional support services to Unit4 customers, resolve support cases, investigate application defects, produce documentation, and collaborate with the team to deliver great customer outcomes.
Provide professional and efficient IT and Business Application support for customers using innovative software solutions. Handle support cases, process application defects, and suggest process improvements. Train and mentor team members on product knowledge and processes. Work in a team environment to assist colleagues and ensure exceptional customer service. Must have strong communication skills, knowledge of Microsoft technologies, and previous customer service experience. Nice to have knowledge of ServiceNow and ITIL.
As a Functional Consultant at Unit4, you will work on implementing quality ERP solutions for customers, engaging in sales handover, leading workshops, and supporting post go-live activities. You will stay updated on new technologies and collaborate with senior consultants to enhance product functionality.
Unit4 is seeking a Functional Consultant (Dutch Speaking) to work in their Professional Services team, delivering ERP solutions and driving customer success through project implementations and stakeholder relationships. The role involves onboarding customers, engaging in post-go-live activities, staying updated on new technologies, and collaborating with senior consultants for product enhancements.
As a Customer Support Team Leader, you will provide leadership, guidance, and support to the Customer Support teams. Responsibilities include coaching team members, prioritizing support cases, resolving escalations, and driving continuous improvement within the team. Qualifications include a Bachelor degree in a relevant field, previous experience in SaaS software business, excellent communication skills, and knowledge of Customer Support processes.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will work on implementing and delivering customer solutions using cutting-edge cloud ERP technologies. You will be involved in customer onboarding, post go-live engagements, product enhancements, and staying up-to-date on new technologies. Fluency in Norwegian and English is required, along with strong business analysis skills and a positive attitude.
As a Junior Functional Consultant, you will work on implementing quality ERP solutions and lead workshops for customer success. You will support post go-live engagements, customer reviews, and upgrades, staying updated on new technologies, legislations, and good practices.
As a Junior Functional Consultant (Norwegian Speaking) at Unit4, you will work on implementing quality ERP customer solutions, engaging in customer onboarding, supporting post go-live activities, and staying updated on new technologies. Fluency in Norwegian and English is required, with a focus on business analysis and project management skills.
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