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Potloc is seeking a dynamic and motivated Customer Success Manager to manage market research projects and ensure client satisfaction and product enhancement. Responsibilities include project management from start to finish, understanding client needs, coordinating internal teams, maintaining client relationships, and driving innovation in service offerings. Ideal candidates have 3-6 years of B2B customer-facing experience and experience in project management and online market research.

Lead the development of new features on the main product, mentor team members, provide technical expertise on Ruby, and ensure timely delivery of high-quality product features.

Accepting spontaneous job applications for various positions within the company. Submit detailed information including location, type of contract, and CV.

Develop new features for a data analysis software dashboard used by internal clients. Work on automating social media sampling and improving ad automation platform. Collaborate with backend, frontend, and full-stack engineers to enhance sampling platform.