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As a Customer Support Representative at iDeals, you will provide exceptional customer service across multiple regions by handling inquiries through chats, emails, and calls. Your role will involve processing client requests, ensuring information confidentiality, and collaborating with internal teams to improve services. You will contribute to maintaining strong customer relationships in a remote-first international setting.

As a Customer Support Representative, you'll enhance customer experience by processing requests via chat, email, and calls. You will need to collaborate with various internal teams to address inquiries and resolve issues while maintaining client confidentiality and up-to-date product knowledge.

As a Revenue Operations Specialist (Commissions) at iDeals, you'll calculate and enhance sales commission processes, maintain documentation, support the sales team, perform routine data analysis, and lead projects for operational efficiency.