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Own BAMKO’s AWS and Cloudflare infrastructure end to end, improving availability, scalability, resilience, automation, monitoring, disaster recovery, and cost efficiency. Manage infrastructure as code, databases, production upgrades, backups, and the AWS Well-Architected improvement roadmap. Serve as the primary on-call resource for infrastructure incidents and lead post-incident reviews.

Own the marketing operations and analytics strategy, including HubSpot administration, data governance, integrations, lead routing, campaign tracking, attribution, segmentation, and executive dashboards. Partner with IT and sales to connect marketing activity to pipeline and revenue. Evaluate marketing technology, improve data quality, and establish scalable QA and execution standards.

Manages strategic promotional products accounts by coordinating customer support, retention, sales follow-up, product loads, samples, sourcing, bidding, fulfillment, marketing activities, and client satisfaction initiatives. Reviews performance reports, develops recovery strategies, supports team selling, manages timelines and KPIs, and collaborates with purchasing, production, and executive account leadership. Requires promotional products industry experience, account management and sales experience, strong communication, project management, analytical ability, and Excel proficiency.

Supports strategic activities for designated customer accounts, including maintaining program details, coordinating product loads and samples, assisting with merchandising and sourcing, reviewing inventory availability, and supporting order fulfillment. The role collaborates with purchasing, production, clients, and external contacts; performs sales follow-ups, evaluates customer feedback, and assists with program awareness activities.

The Regional Sales Representative sells products to clients, establishes relationships, manages orders, and collaborates with departments to boost sales.

Manage end-to-end international shipments: prepare export documentation, track shipments, ensure import/export compliance and labeling, coordinate carriers and freight forwarders, handle customs clearance and brokers, maintain HTS classifications, resolve transportation issues, and liaise with warehouses, suppliers, and project managers.