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Lead product strategy, define requirements, and partner with engineering, UX, data, and customer teams to deliver SaaS retail operations features. Engage customers for discovery, prioritize roadmap, support agile development, integrations, testing, and go-to-market readiness, focusing on efficiency, waste reduction, and profitability for grocery retailers.

Lead and scale Upshops Implementation organization to deliver enterprise SaaS deployments for retail customers. Build and mentor implementation teams, own methodology and delivery standards, manage complex integrations and technical architecture, drive operational excellence, and partner cross-functionally to ensure on-time, in-scope implementations and customer adoption.