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The Implementation Specialist at Ooma is responsible for onboarding customers by coordinating project implementation activities, providing technical support, and managing project timelines. They serve as the primary contact for customers, ensuring high-quality service and troubleshooting technical issues as needed.

The Payroll Specialist will manage semi-monthly payroll processing for exempt and non-exempt employees, ensure compliance with payroll regulations, handle audits and discrepancies, prepare related journal entries, and support external financial audits. Effective communication and strong organizational skills are necessary for multitasking and managing payroll-related inquiries in a rapidly growing environment.

As an Account Specialist at Ooma, you will manage customer relationships post-implementation, addressing billing inquiries and technical escalations while ensuring customer satisfaction and contract renewals. You'll work with enterprise clients, analyze billing, and collaborate with internal teams to enhance client projects and services.