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Provides L1 technical product support, investigates phishing sites, fake domains, and impersonation profiles, manages takedown requests, and monitors cybersecurity alerts. The role includes threat triage, incident documentation and escalation, customer communication, playbook development, threat intelligence support, and use of AI prompt engineering to improve detection workflows. Candidates support global customers remotely in rotational shifts.

Assist with operating Kubernetes clusters across AWS, GCP, and Azure; manage ingress, traffic routing, autoscaling, observability, CI/CD, and GitOps workflows. Support monitoring and logging, automate operational tasks, troubleshoot networking, containers, and cloud services, and collaborate with application and security teams. The role also involves configuration and secrets management, performance tuning, infrastructure automation, and reliability improvements.

Customer-facing role that translates threat intelligence into actionable guidance for CISOs and security teams. Review and triage incidents, prioritize based on business impact, prepare customer-ready summaries, follow up to closure, and advise on next best actions. Collaborate with analysts, run weekly incident reviews, and drive adoption of CloudSEK workflows to reduce customer risk.

Own product positioning, messaging, GTM launches, competitive intelligence, analyst relations, and website/AEO presence for CloudSEK's cybersecurity SaaS products. Partner with product, sales, SEO and demand teams to produce sales-ready assets, track adoption, and feed market insights back into product.

Own end-to-end enterprise sales across Southeast Asia: prospecting, partner-led growth, channel management, demos, negotiation, forecasting, and closing. Build territory and partner plans, hit revenue quotas, represent CloudSEK to CISOs, collaborate with engineering, marketing and customer success, and manage onboarding and contract negotiations.

We are seeking a Director/VP of Sales for the USA market to develop sales strategies, lead a team, drive revenue, and build customer relationships in the cybersecurity sector.

Own assigned enterprise accounts post-sale, serving as a trusted advisor and technical cybersecurity resource. Manage customer relationships, QBRs, product adoption, security finding triage, configuration reviews, demos, renewals, upsells, and cross-sells. Engage CXO and CISO stakeholders, coordinate with partners and internal teams, maintain CRM records, deliver training, and relay customer feedback to product teams. Requires extensive travel of at least 60% to customer sites.

Lead design and implementation of complex, scalable frontend features for CloudSEK's cybersecurity products. Drive component libraries, performance optimization, rendering and state-management strategies, AI/LLM integrations, API collaboration, observability, testing, and CI/CD. Mentor junior engineers, participate in refactors/migrations, troubleshoot production issues, and improve developer experience and frontend engineering standards.

As a Business Development Representative Intern, you will prospect, qualify leads, and build relationships with potential clients to support sales growth.

Manage end-to-end sales processes for enterprise and midmarket clients in the U.S., identify business opportunities, and build customer relationships.