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The Engagement Manager role at Ambient.ai focuses on stakeholder management, project management, and ensuring customer success through setup, onboarding, and implementation of the Ambient.ai platform. This role involves working closely with customers, internal teams, and hardware vendors to drive success and alignment.

The Engagement Manager role at Ambient.ai involves working directly with customers to ensure successful setup, onboarding, and usage of the platform. The role focuses on stakeholder management and clear communication to drive success. Responsibilities include project management, supporting customers through implementation, becoming an expert on the platform, and conveying customer feedback internally for product improvements.

The Engagement Manager role at Ambient.ai focuses on stakeholder management, project management, and customer engagement to ensure successful onboarding and adoption of the platform. The role involves working closely with customers, internal teams, and hardware vendors to drive success.

The Customer Success Manager at Ambient.ai plays a key role in managing customer relationships, driving product adoption, and ensuring customer success with the Ambient.ai platform. Responsibilities include setup, onboarding, training, and ongoing support to enhance the customer experience.

Focused on systems, standards, and processes for analyzing and reporting on marketing performance and business KPIs. Collaborate with cross-functional marketing, BI/analytics, and finance teams to build processes, systems, and metrics for improvement. Responsibilities include supporting marketing technology infrastructure, data stewardship, and assisting in analyzing target accounts and strategies for Ideal Customer Profile (ICP) refinement.

In this role, you will work on new industry-defining applications in the Smart Building space, building integration software, leveraging 3rd party APIs, and supporting implementation at customer sites. You will need a BS/MS in Computer Science, 3+ years of experience in shipping enterprise-grade software, proficiency in at least one major programming language, familiarity with computer networks, database systems, and APIs, and strong problem-solving skills.

Design and implement REST and GraphQL endpoints, highly available microservices, core infrastructure for video streaming data, improve backend services performance, reliability, and scalability, solve large-scale platform problems, work on product features end-to-end, participate in service reliability management, and contribute to SaaS product offerings.