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The Customer Success Leader oversees a team of Customer Success Managers to improve customer intimacy, loyalty, and support growth. Responsibilities include resource allocation, strategic customer service initiatives, performance reporting, and ensuring customer satisfaction. The role involves collaborating with various departments to meet service and financial objectives, while serving as the voice of the customer within the organization.

The Sales Associate will assist the sales team by generating new leads, conducting research, scheduling meetings, and maintaining accurate records. This role involves engaging with prospects, collaborating with the marketing team, and supporting sales processes to meet lead generation targets.

The Order Assurance Specialist supports order entry processes by ensuring requests are processed accurately and promptly. This role involves validating data, coordinating with sales and clients, managing workloads, and maintaining clear communication with stakeholders while adhering to service level agreements. Attention to detail is crucial for successful operations.

The Linking/Matching Specialist will analyze Cost of Revenue related expense variances and report ongoing changes. Responsibilities include resolving inventory/billing inconsistencies, developing process enhancements for audits, and preparing communications regarding project statuses while building relationships with cross-functional teams.

The Customer Success Manager at GTT is responsible for building lasting relationships with strategic clients, ensuring business value at every stage of their lifecycle, and driving revenue retention and growth. They act as the primary point of contact for customers, resolving issues, managing escalations, and supporting billing disputes. The role requires excellent communication and collaboration with internal teams to deliver a customer-first service experience.

The APAC Supplier Commercial Manager will be responsible for driving high-profile deals in the Asia Pacific telecom market, managing vendor relationships, and ensuring accurate costing and data integrity. The role involves collaborating with sales teams and suppliers to meet project timelines and providing expert advice on vendor capabilities and obligations.

The Account Manager (New Logo Acquisition) is responsible for driving new sales by managing the contact plan, sales cycle, and revenue growth across SD-WAN and SASE product lines, targeting new customers and building a prospect pipeline.