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Lead Design for Value initiatives across product development and manufacturing. Optimize product cost, value, manufacturability, sourcing, and supplier selection from concept through mass production. Manage cost targets, business cases, project reviews, and milestone approvals while collaborating with R&D, Product Marketing, Operations, and suppliers. Support strategic cost-saving projects and introduce new technologies through strong technical, commercial, analytical, negotiation, and stakeholder-management skills.

Manage inbound and outbound sales activities, including calls, consultations, emails, lead follow-up, objection handling, and closing. Educate prospects about hearing solutions, maintain accurate Salesforce records, manage the sales pipeline, and achieve individual sales goals and KPIs in a remote, customer-focused environment.

Supports general ledger activities, fixed asset accounting, inventory reconciliation, bank and account reconciliations, prepaids, month-end close, financial reporting, tax filings, and audit support. The role requires GAAP knowledge, collaboration across departments, process improvement, and timely completion of accounting activities in a hybrid work environment.

Leads end-to-end video concepting, production, shooting, editing, and motion design for campaigns, product launches, social, web, and retail. Sets visual direction across brand channels, directs talent and production partners, captures photography, and develops product demos and customer stories. Manages and mentors a Senior Brand Designer while collaborating with marketing, growth, product, and leadership teams. Uses AI tools to improve creative production and maintain brand quality.

Provides audiological and technical support for hearing aid fitting, product information, troubleshooting, and software or hardware issues. Documents customer interactions, escalates product discrepancies, supports internal and external training, and collaborates with customer service, engineering, product management, research and development, quality, and sales teams. Maintains current audiology and technology knowledge and contributes to short-term technical projects.

Manages U.S. benefits and compensation programs, including health, retirement, leave, compliance, vendor relationships, audits, budgeting, reporting, and annual enrollment. Partners with global rewards, HR, Finance, Legal, Payroll, and business leaders to deliver competitive and compliant programs. Provides market analysis, compensation guidance, employee support, and benefits communications while overseeing Workday, ADP, leave administration, and related data processes.

Leads Audigy's Billing and Bookkeeping teams, overseeing billing, claims, revenue cycle, bookkeeping accuracy, KPIs, staffing, and operational performance. Establishes workflows, coaches employees, monitors financial and operational results, and drives continuous improvement. Partners with leadership and cross-functional teams on process enhancements, technology optimization, planning, forecasting, payer requirements, and service delivery. Ensures timely, accurate financial services and identifies operational gaps before they affect members.

Build and maintain customer-facing web applications and digital journeys for Jabra Enhance. Develop accessible, high-performing features using React.js, JavaScript, CSS, Relay, and GraphQL; collaborate with design and engineering teams; create reusable components; optimize performance and reliability; participate in architecture reviews, refactoring, and Agile ceremonies.

Owns and prioritizes the software product backlog, translates roadmaps and business priorities into technical requirements, and creates user stories and acceptance criteria. Leads Scrum refinement and other Agile ceremonies, collaborates with engineering and cross-functional stakeholders, manages requirements documentation, and communicates technical risks and dependencies. The role also supports regulatory and system engineering requirements for products in the medical device or regulated healthcare industry.

Manages financial planning and strategy for member practices, including budgeting, forecasting, cash-flow management, financial reporting, KPIs, controls, and performance analysis. Partners with business leaders to establish financial goals, evaluate operational impacts, implement financial tools, and provide actionable recommendations. Requires strong accounting knowledge, business acumen, communication skills, consulting experience, and advanced Excel proficiency.