Manage the full accounts payable process, including vendor setup, invoice processing, payment administration, account reconciliations, discrepancy resolution, and vendor communications. Support month-end close through reconciliations, accruals, and AP aging reviews. Maintain audit-ready records, collaborate with Purchasing and Operations, monitor payment schedules, and identify process improvements. The role requires accuracy, organization, problem-solving, and proficiency with accounting systems and Excel.

Develops business within an assigned territory by prospecting, building customer relationships, identifying workflow challenges, and recommending customized workplace technology solutions. Responsibilities include presentations, proposals, CRM management, coordinating equipment delivery and installation, attending business development events, and meeting sales quotas. The role requires consultative B2B sales experience, regular territory travel, strong communication, organization, and a valid driver’s license.

Lead and scale customer success programs to improve retention and growth. Coach cross-functional teams, own client technology roadmaps, run QBRs and executive reporting, monitor customer health metrics, support renewals and expansion, and use analytics to drive continuous improvements and strategic client relationships.