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Handle inbound/outbound customer contacts to resolve non-routine issues, document interactions in call tracking systems, maintain product/service knowledge, meet KPI targets, offer additional products/services, and participate in continuous improvement activities while rotating shifts as needed.

Handle inbound/outbound customer contacts to resolve routine product/service issues, meet KPI targets, document interactions in call-tracking systems, upsell when appropriate, and follow procedures to maintain customer satisfaction in a fast-paced call center environment.

Handle inbound/outbound customer contacts to resolve routine issues, meet KPI targets, document interactions in call-tracking systems, maintain product knowledge, escalate when needed, offer additional products/services, and participate in activities to improve customer satisfaction in a high-volume call center environment.

Handle inbound/outbound customer contacts to sell basic products and services, meet sales targets and KPIs, process orders, answer billing questions, maintain product knowledge, provide courteous customer service, document account activity, and participate in performance improvement activities. Shift rotation required.

Manager-level Business Operations position based in Quezon City (Tera Tower). Full-time role; the posting provides location and language note but no responsibilities, qualifications, technologies, salary, or travel details.

Sell and renew contracts for an assigned client territory in French. Conduct high-volume outbound phone and email outreach, manage customer objections, capture data in CRM, provide sales forecasts, identify upsell opportunities, and collaborate with the sales team and manager to retain and grow accounts.

Handle inbound/outbound customer contacts via phone or internet, resolve routine product/service issues, meet KPIs, document interactions in call tracking systems, maintain product knowledge, upsell when appropriate, and work rotating shifts as required.

Handle inbound/outbound customer calls to retain and sell basic products and services. Meet sales targets and KPIs, use scripts and probing, resolve billing/questions, accurately document accounts, and participate in initiatives to improve satisfaction and performance. Work shifts as required, follow procedures, and provide courteous, empathetic customer service.

Sell and renew contracts by engaging customers via outbound phone and email, articulate product value, maintain CRM, provide sales forecasts, handle objections, qualify leads, perform health checks, and report to a Sales Manager.

Manage customer contract renewals within an assigned territory to meet revenue quota. Maintain CRM, perform outbound calls/emails, provide sales forecasts, master product knowledge, handle objections, resolve customer issues, pursue upsell opportunities, and collaborate with the sales team and manager.