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Provide inbound/outbound customer service via phone or internet, resolve routine product/service issues, document interactions in call tracking systems, meet KPIs, upsell products/services as appropriate, and participate in improvement activities while working shifts as required.

Sell and renew contracts via outbound phone and email outreach. Maintain CRM, provide sales forecasts, demonstrate product value, qualify and convert leads, handle objections, perform health checks, and collaborate with the sales team and manager to retain and grow customers.

Provide inbound/outbound/web-based customer support, resolve routine product/service issues, document interactions in a call tracking database, meet KPIs, offer additional products/services, maintain basic product knowledge, and work rotating shifts as needed.

Generate and qualify leads for MM/CEP accounts, improve and profile contact data in Microsoft Dynamics and Salesforce, support promotional offers, collaborate with marketing and telesales for lead handovers and opportunity creation.

Outbound-focused B2B sales role responsible for qualifying leads, demonstrating product value, handling objections, renewing contracts, maintaining accurate CRM data and sales forecasts, and collaborating with sales management to drive customer retention and new business.

Handle inbound/outbound calls, chats, and emails to resolve routine product/service issues. Provide courteous, patient customer support, troubleshoot problems, multitask in a fast-paced BPO environment, and work flexible shifts including weekends.

Handle inbound/outbound customer and technical support via phone, email, chat or web; resolve routine and complex product/service issues; meet KPIs; document interactions in call-tracking systems; escalate as needed; offer additional products/services; participate in customer satisfaction and performance improvement activities; rotate shifts as required.

Support existing customers through phone and email to build relationships, ensure satisfaction, conduct regular health checks, document feedback, address roadblocks, and collaborate with teams to improve product adoption.

Provide inbound/outbound customer and technical support via calls, email, chat or web. Resolve routine and complex queries, document interactions in tracking systems, maintain product knowledge, escalate as needed, and participate in activities to improve customer satisfaction. May involve content moderation of explicit or sensitive material depending on assignment.

Handle inbound/outbound/online customer inquiries, resolve routine issues, record interactions in call tracking systems, meet KPIs, upsell products/services when appropriate, follow procedures, and work rotating shifts in a fast-paced contact center environment.