Top Tech Jobs & Startup Jobs

Provide advisory architecture and consulting for external identity solutions using Microsoft Entra ID and Active Directory. Design, deploy, troubleshoot, and optimize B2C/B2B/External Identities, cross-tenant settings, and hybrid identity integrations while delivering customer-facing technical support and guidance.

Handle inbound customer calls to troubleshoot and resolve routine product/service issues. Provide courteous, patient, and professional support, document interactions, multi-task in a fast-paced environment, and work flexible shifts including weekends.

Drive B2B contract renewals and upsell opportunities via high-volume outbound phone and email outreach. Maintain CRM, provide accurate sales forecasts, resolve customer roadblocks, articulate product value, and collaborate with the sales team and manager to meet revenue quotas.

Drive outbound customer engagement to sell or renew contracts, maintain CRM, produce sales forecasts, qualify and convert leads, handle objections, perform health checks, and collaborate with the sales team and manager to ensure customer satisfaction.

Outbound-focused sales role responsible for qualifying leads, demonstrating product value, renewing contracts, managing objections, maintaining CRM data, producing sales forecasts, and collaborating with a sales team to retain and grow customer accounts.

Process customer orders, prepare quotes and sales documentation, update CRM and customer records, support the sales team, handle customer inquiries, meet KPIs, and maintain product and pricing knowledge.

Serve as a bilingual Business Advisor selling Modern Work solutions: qualify customer needs, uncover sales opportunities, guide customers through the sales lifecycle, act as a trusted technical advisor, provide product/program feedback to stakeholders, and collaborate with operations and product teams.

Provide English-language customer service via inbound/outbound calls and online channels; resolve routine product/service issues; meet KPIs; document interactions in call-tracking systems; offer additional products/services; maintain product knowledge; rotate shifts and participate in improvement activities.

Handle inbound/outbound customer contacts to resolve routine issues, meet KPIs, document interactions in call-tracking systems, provide product/service knowledge, escalate when needed, and support customer satisfaction initiatives.

Manage and grow existing B2B accounts using a consultative approach. Research new sales opportunities, prepare commercial/technical proposals, meet sales quotas, track pipeline activity, and respond to customer or partner inquiries promptly.