Top Tech Jobs & Startup Jobs

Handle incoming customer contacts (phone, email, chat), resolve inquiries and perform light sales, log call details in CRM, maintain product/service knowledge, meet SLA requirements, and escalate when necessary. Role is on-site in Barcelona with training provided.

Lead development and delivery of training programs and quality assurance processes. Manage trainers and QA specialists, set KPIs, conduct audits, coach staff, evaluate performance, and report outcomes to leadership to drive continuous improvement.

Provides administrative support to internal and external sales teams by preparing quotes, processing bookings and purchase orders, maintaining client and pricing data, managing documentation, updating Excel spreadsheets, responding to queries, and performing quality checks. The role supports contract renewals, RFP/RFI responses, invoicing processes, and booking reconciliation while requiring Spanish-language proficiency, attention to detail, and reliable deadline management.

Provide frontline technical support to external users, troubleshooting hardware, software, networking and data storage issues. Investigate, resolve or escalate technical problems, document cases, meet contractual KPIs, communicate courteously, and participate in customer satisfaction and performance improvement activities. Must be able to rotate shifts and work independently or in teams.

Manage and enable channel partner relationships to drive retention and revenue. Perform consultative health checks, identify at-risk customers using data, resolve escalations, deliver trainings, maintain CRM hygiene, forecast sales, and collaborate cross-functionally to improve partner experience and processes.

Manage renewals and revenue retention for health-technology products in South Korea. Drive upsell/expansion, maintain CRM, perform customer research, deliver exec-level presentations, provide accurate forecasting, and exceed quota targets.

Sell and renew B2B contracts for an assigned client territory. Drive outbound customer engagement via phone and email, manage CRM, provide sales forecasts, identify upsell opportunities, resolve customer issues, and report to a Sales Manager to meet revenue quotas.

Handle inbound/outbound customer contacts to resolve routine product/service issues, document interactions, meet KPIs, offer additional products/services, and escalate to senior staff as needed.

Support existing customers to build strong relationships, handle high volumes of phone and email contacts, perform health checks, document feedback, address concerns, and collaborate with teams to ensure customer satisfaction and product adoption. Requires Vietnamese and English fluency.

Lead cloud and AI architecture: define scalable, secure system designs, technology stacks, and workflows; guide DevOps and engineering teams; promote AI/ML best practices; mentor developers and ensure delivery alignment with business goals.