Top Tech Jobs & Startup Jobs

Manage qualified inbound and outbound customer calls, develop new business, support gold customers and partners, record customer interactions in the CRM, identify contacts, provide sales activity feedback, and track and report sales pipeline activity. The role requires Swedish and English proficiency, sales experience, negotiation and communication skills, goal orientation, teamwork, prioritization, and problem-solving abilities.

Evaluates customer interactions across calls, chats, and emails; analyzes quality trends; leads calibration and improvement initiatives; delivers classroom, virtual, and hands-on training; coaches employees; monitors trainee progress; provides feedback; develops learning materials; and partners with Operations and clients to improve service quality and employee performance.

Engage B2B customers through chat, email, messaging, and video calls to understand needs, demonstrate HP products, generate qualified leads, close sales, and identify upselling opportunities. Maintain CRM records, provide customer support, stay current on products and competitors, and assist with marketing campaigns, translations, training materials, inventory reporting, merchandising, and filming support.

Manages BPO operations and service delivery, including SLA and KPI performance, workforce planning, risk mitigation, client communications, escalations, and continuous improvement. Leads Team Leaders, Quality Analysts, and frontline agents; establishes goals, conducts performance reviews, and drives engagement and retention. Requires global process management experience, strong analytical and communication skills, proficiency with business and operational systems, and availability for 24x7 rotational shifts.

Engages customers and prospects through high-volume outbound phone and email outreach to sell renewals, services, and upsell opportunities. Manages a territory, meets revenue quotas, forecasts sales, qualifies leads, handles objections, supports customer satisfaction, maintains CRM records, and renews contracts. Requires strong product knowledge, customer communication, and collaboration with sales management. English and Korean language proficiency are required. The role is full-time and based in Kuala Lumpur, Malaysia.

Manages and optimizes Amazon product listings across EMEA marketplaces for multiple consumer brands. Responsibilities include creating and updating titles, descriptions, images, videos, bullet points, and A+ Content; resolving catalogue and listing issues; auditing content performance; coordinating localization; managing digital assets; supporting launches and campaigns; and collaborating with marketing, creative, brand, and ecommerce teams.

Own the technical architecture and implementation design of an enterprise AI software development lifecycle platform on Microsoft Azure. Design reusable capabilities for coding agents, orchestration, context services, integrations, evaluation, observability, security, governance, and application modernization. Partner with engineering teams, guide production implementation, define architecture patterns, and support AI-assisted workflows across requirements, development, testing, CI/CD, and operations.

Supports existing customers throughout the lifecycle by managing high-volume phone and email communications, conducting product health checks, addressing concerns, documenting feedback, tracking satisfaction metrics, and promoting product adoption. Requires strong customer service, sales goal achievement, product learning, problem-solving, process adherence, CRM usage, and bilingual English-Spanish communication. The role is full-time and may be performed from home.

Conduct high-volume outbound customer engagement to acquire and retain customers, qualify leads, convert prospects, renew contracts, address concerns, handle objections, maintain CRM records, and provide accurate sales forecasts. The role requires strong product knowledge, effective communication, and collaboration with sales management in a full-time Kuala Lumpur position.

Manages call center operations, service-level agreements, client relationships, financial performance, operational reporting, staffing, and continuous improvement. Leads team leaders and direct reports through hiring, training, coaching, performance management, employee engagement, and corrective action. Partners with HR, Training, Quality, Workforce Management, and Talent Acquisition to resolve issues and improve results. Participates in client business reviews and ensures operational policies and standards are consistently applied.