Top Tech Jobs & Startup Jobs

Manages strategic telecom-sector client accounts, building executive relationships and driving retention, satisfaction, and profitable growth. Develops account plans, identifies cross-selling and upselling opportunities, aligns technology and technical services with client needs, monitors financial and service KPIs, manages governance and risks, and serves as the primary escalation point. Collaborates with internal teams to deliver solutions, improve service quality, and execute portfolio growth strategies.

Provide fashion-related customer support through phone, email, voicemail, chat, and automated alerts. Resolve customer issues within service-level agreements, document interactions in call-management systems, maintain product and application knowledge, escalate complex issues, follow project procedures, and complete administrative tasks. The role requires Catalan and Spanish proficiency and is performed on-site in Barcelona under a part-time temporary contract.

The Pre-Sales Consultant gathers client requirements, evaluates project scope, estimates staffing needs, leads solution demonstrations, and prepares tailored proposals. The role manages proposal documents, coordinates with sales, technical architecture, and implementation teams, and supports smooth transitions into project execution. It requires strong client engagement, communication, analytical, organizational, and problem-solving skills, along with familiarity with CX platforms.

Assists with recruitment program administration, resume screening, background and reference checks, candidate interviews, sourcing, hiring recommendations, compensation coordination, and offer negotiations. Maintains accurate recruitment records in ATS and HRIS tools, ensures compliance with hiring regulations, develops knowledge of role requirements, and represents the company professionally to candidates and recruiting partners.

Design, build, deploy, and optimize AI-powered agents with Salesforce Agentforce, LLMs, RAG, and agentic workflows. Integrate Salesforce with enterprise systems, configure Salesforce clouds and Einstein AI, and translate customer requirements into secure production solutions. Lead workshops, demonstrations, and technical discussions while contributing to DevOps, CI/CD, governance, documentation, and agile delivery. Serve as a client-facing technical partner connecting business needs with AI-enabled implementation.

Owns revenue growth and pipeline creation with NiCE, leading partner relationships and co-sell opportunities from qualification through close. Builds executive relationships, shapes complex customer solutions, collaborates with sales, alliance, and marketing teams, and executes joint go-to-market plans, campaigns, events, and account strategies. This strategic individual contributor role requires consultative selling, partner ecosystem expertise, and experience working in global matrixed environments.

Monitor and evaluate inbound/outbound calls, chat, and email for accuracy and adherence to quality standards; report findings to stakeholders; participate in calibration and quality audits; maintain program knowledge and productivity targets; recommend process improvements.

Manages the procure-to-pay process, including purchase requisitions, purchase orders, RFQs, supplier coordination, delivery tracking, procurement compliance, documentation, reporting, spend analysis, and performance metrics. The role supports internal stakeholders, procurement planning, supplier issue resolution, audit readiness, and governance across IT and non-IT procurement categories.

Oversee tactical operations, productivity initiatives, tooling, resource provisioning, technology deployments, user testing, troubleshooting, reporting, and task quality assurance across Small Business Group programs. Coordinate with client and vendor stakeholders, translate business requirements into tooling insights, improve operational processes, manage risks, and ensure timely issue resolution and adherence to established procedures.

Manages strategic technology-sector client accounts, building executive relationships, developing account plans, driving cross-sell and upsell growth, and meeting revenue and margin targets. Oversees client governance, satisfaction, risk mitigation, service delivery, escalations, performance reporting, and improvement plans. Partners with internal portfolio, sector, technology, and client success teams to align solutions with client objectives and expand business opportunities.