Top Tech Jobs & Startup Jobs

Leads a cross-functional analytics team supporting Marketing, Sales, and Implementation. Partners with executives to develop KPIs, reporting frameworks, forecasts, dashboards, and advanced analytics that guide strategic and operational decisions. Oversees deep-dive analyses, experiments, lifecycle and funnel measurement, data products, and performance optimization. Builds data literacy, mentors analysts, collaborates with Data Engineering, and translates complex findings into actionable recommendations for growth and efficiency.

The PMO Supervisor oversees project delivery quality and consistency across the PMO. Responsibilities include auditing project plans, monitoring schedules and stage gates, enforcing governance and Agile standards, tracking remediation actions, escalating risks, reporting project health, improving processes, and coaching Project Managers, Scrum Masters, and Coordinators. The role also manages team development, supports resource planning, and drives operational efficiency across concurrent projects.

Leads enterprise operational excellence and transformation initiatives across customer experience operations. Responsibilities include process improvement using Lean, Six Sigma, and Agile methods; operational diagnostics; advanced BI analysis; executive dashboards; governance and SOP development; KPI evolution; risk mitigation; organizational readiness; and stakeholder change management. The role manages projects from discovery through post-launch evaluation, advises leadership, mentors analysts, and drives scalable improvements in efficiency, quality, and customer service.