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The Mortgage Specialist builds relationships, identifies sales opportunities, provides customer support, and executes marketing programs to drive mortgage business growth.

Responsible for executing payments, handling service requests, collaborating with stakeholders, and ensuring compliance with service level agreements. Provides support and analysis while maintaining accurate records and communication with customers and team members.

The Mortgage Specialist role involves building client relationships, identifying sales opportunities, and providing mortgage solutions. Responsibilities include marketing, customer service, and compliance with regulatory requirements.

Manage strategic sourcing projects, implement sourcing strategies, negotiate contracts, and collaborate with stakeholders to achieve business objectives and cost savings.

The Head of Default Operations leads Recoveries and Default Management, overseeing operational strategies and compliance while enhancing recovery performance and ensuring customer-centric solutions for clients in financial hardship.

The Mortgage Specialist builds client relationships, identifies sales opportunities, and executes marketing strategies to drive mortgage business while ensuring regulatory compliance and exceptional customer service.

The Lending Specialist provides customer service and portfolio management in lending, supports credit analysis and portfolio monitoring, identifies client needs, and ensures compliance with banking regulations while managing operational controls.

The Lending Specialist manages client lending services, conducts credit analysis, prepares business proposals, and ensures portfolio efficiency. Drives operational improvements, supports client interactions, and complies with banking regulations while delivering high-quality service to clients.

The Manager, Risk Measurement and Reporting oversees data acquisition and report generation for risk metrics, collaborates with teams on automation, and enhances data quality. Responsible for reporting and compliance, the role also involves developing tools for analysis and continuous improvement in processes.

The Senior Manager, Business Analysis role involves optimizing business operations, defining business requirements, supporting project teams, analyzing data, and improving team performance while fostering a collaborative culture and alignment with organizational values.